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We offer a 30-day money back guarantee on all software purchased through our store. If our products don't work with your computer or you're not fully satisfied, we'll refund your full purchase price. This allows anyone to try the full version of our products risk-free.

Before a refund can be processed you will be required to run Oscillicious's license removal tool to "return" your software license to us. After a refund has been processed you will no longer be able to use the software.

Refunds cannot be issued after 30 days of purchase.

Please note: Our refund policy only applies to products purchased directly through our websites, including:

www.oscillicious.com www.jamdeck.net

If purchasing through a 3rd party reseller, you are subject to the return policy of that vendor.

We accept PayPal and major credit cards including Visa, Mastercard, and American Express.

Additional payment methods may be available in certain regions. To see the options available for you, proceed to the "Pay with Credit Card" page during checkout.

Shortly after purchase, you will receive an email containing your registration information (name, email, serial number) and download links for the software you bought. You'll need to keep this registration information handy to activate the software after you install it.

Though most registration emails are instant, if you do not receive your key within 24 hours, please contact support.

Each Oscillicious software application* or plugin can be installed on up to 2 computers (PC or Mac), as long as it is only used on one at a time. For example, if you have a studio PC and a laptop for the road, you may install the software on both.

* Subscription products are excluded. Please see the specific licensing terms for your subscription product for more information.

If you'd like to run the software on more computers, we ask that you please purchase additional license seats. Each additional license seat purchase permits use of the software on an additional computer.

For classroom licensing and other installations with many computers, please contact sales@oscillicious.com for bulk licensing details.